Terms of service

Last updated: August 30, 2026

Overview

Lisa Olive operates this website and online store. These Terms of Service apply when you visit the site, create an account, place an order, or use any related service. By using the site, you agree to these Terms and to the policies linked from them.

Online-store terms

You may use the site only for lawful purposes. You must not interfere with the site, attempt unauthorized access, introduce malicious code, misuse another person's information, or use the site in a way that violates applicable law or another person's rights.

You are responsible for providing accurate account, billing, shipping, and contact information and for keeping any account credentials secure.

Products and product information

We work to describe and display products accurately. Screen settings, lighting, photography, and natural variation can affect how a color, finish, stone, shell, pearl, or texture appears. Product materials, dimensions, care instructions, and available options may vary by item; review the current product page before ordering.

We may correct errors, update product information, limit quantities, or discontinue a product. Availability is not guaranteed until an order is accepted.

Prices, payment, and orders

Prices and available payment methods are shown at checkout and may change before an order is placed. Applicable taxes and shipping charges are shown before payment when required. You authorize the payment method selected at checkout for the displayed order total.

An order confirmation acknowledges that we received your order; it does not require us to accept an order affected by an obvious pricing error, suspected fraud, unavailable stock, an invalid address, or another issue that prevents lawful fulfillment. If we cancel an order after payment, we will reverse or refund the applicable charge.

Shipping, returns, and refunds

Shipping is governed by our Shipping Policy. Returns and refunds are governed by our Refund Policy. The versions displayed when you place your order apply to that order unless applicable law requires otherwise.

Intellectual property

The site and its original text, graphics, logos, layout, and other content are owned by or licensed to Lisa Olive and are protected by applicable intellectual-property laws. You may use the site for personal shopping only. No license is granted to reproduce, sell, scrape, distribute, or commercially exploit site content without written permission.

Third-party services

The store is powered by Shopify and may use third-party payment, analytics, shipping, communication, or social-media services. Third-party services may have their own terms and privacy notices. Lisa Olive is not responsible for a third-party site that we do not control.

Disclaimers and liability

To the fullest extent permitted by law, the site and its content are provided without warranties that are not expressly stated in writing. We do not exclude or limit any warranty, remedy, or consumer right that cannot lawfully be excluded.

To the fullest extent permitted by law, Lisa Olive is not liable for indirect, incidental, special, or consequential loss arising from use of the site. Nothing in these Terms limits liability where doing so would be unlawful.

Changes and severability

We may update these Terms to reflect changes to the site, our services, or legal requirements. The updated date will be shown above. If any part of these Terms is unenforceable, the remaining parts continue to apply.