Shipping policy

Last updated: September 1, 2026

Where we ship

Lisa Olive ships to addresses in the United States and to international destinations currently available at checkout. Destination availability can vary because of carrier coverage, legal restrictions, and the delivery address. Enter your address at checkout to confirm whether shipping is available.

Current shipping rates

  • United States and eligible international destinations: Standard shipping is $8.80 for orders under $39
  • United States and eligible international destinations: free Standard shipping on orders of $39 or more
  • United States only: Express shipping is $15

The checkout rate shown for your order is the final shipping rate. Promotions, discounts, destination eligibility, and changes to your cart can affect whether a rate is available.

Processing and delivery estimates

Orders are generally prepared for shipment within 1–3 business days.

  • United States Standard: generally 3–5 business days after dispatch
  • United States Express: generally 1–2 business days after dispatch
  • International Standard: generally 7–15 business days after dispatch

These are estimates, not guaranteed delivery dates. Carrier delays, customs processing, severe weather, holidays, address issues, and remote-area routing can add time. The final methods available for your address are shown at checkout, and tracking information is provided when available.

International duties and taxes

International orders may be subject to import duties, taxes, customs charges, brokerage fees, or other destination-country charges. Unless checkout explicitly states that a charge is included, these amounts are not included in the product price or shipping fee and are the recipient's responsibility. Lisa Olive does not control or estimate charges imposed by customs authorities or carriers.

Tracking

When tracking becomes available, it will be sent to the email used at checkout. Tracking can take time to update after a carrier receives the shipment.

Address and delivery questions

Review your shipping address before placing the order. If you notice an error or a shipment appears delayed, email info@lisaolive.com with your order number and the correct details. We will review the available order and carrier information, but an address change may not be possible after dispatch.